Ensure that you only select the ‘Empty the Cache’ option. Select the option of clearing information ‘From the Beginning of time’. Click on ‘Tools’ followed by ‘Clear Browsing Data’. It looks like three horizontal lines at the top right corner of your screen. Start by clicking on the chrome settings button in your browser. To clear the cache, follow these easy steps: If you are having audio issues, you can resolve some of them by clearing the cache. Similarly, change it to ‘speakers’ if you want to listen through the Chromebook speakers. It should show ‘headphones’ if you are listening through your headphones. Also, check that the output settings are right. Ensure the audio volume is at a high volume. Click on your account profile picture at the very right so as to reveal a window showing information about the Chromebook. To see your sound settings, check the right corner of your screen where you will see a series of icons. Your headphones are, certainly, going to be on the list of discovered devices. The Chromebook should be able to rescan your audio devices on start-up. Plug the headphones back into the jack and turn on the Chromebook again. If that doesn’t work, unplug the headphones and turn off the Chromebook. You can be sure your headphones will be found among the list of devices. When you open the lid, the Chromebook will rescan your audio devices. Close the lid of the Chromebook and wait for ten seconds. So unplug the headphones from the jack on the Chromebook. If your headphones are not working it could be that your Chromebook is not recognizing your audio devices. The solution is as simple as trying a different set of headphones to see if it works. Your headphones might be broken and not the Chromebook. If you are not hearing any sound through your headphones, it might just be that your headphones are faulty. Try using a different set of headphones or ear-buds. Give it a good push until you hear a click as the jack settles in. 
So, ensure you push the headphones jack in.
Check that the headphones are securely plugged in.įor many, this might seem a silly and obvious solution but you might be having sound problems because you have not plugged into your headphone jack into the Chromebook fully. There are a number of things you can do to diagnose and fix Chromebook headphone audio problems. If you are wondering Why wont my headphones work on my Chromebook? Don’t worry. For both the sound from the speakers and headphones, there are a variety of problems that can cause this. They have reported completely silent sound or one that’s cutting out without warning. Some users of the Chromebook have reported having audio issues. How do you diagnose a Chromebook headphone audio problem?
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